Last updated: August 8th, 2025
These Terms of Service ("Terms") constitute a legally binding agreement between you, whether personally or on behalf of an entity ("You" or "User"), and OMNIBUSX COMPANY LIMITED ("OmnibusX," "We," "Us," or "Our"), a company registered in Vietnam, concerning your access to and use of the OmnibusX website located at https://omnibusx.com (the "Website"), as well as the OmnibusX Application software and any other related services, features, content, or applications offered by OmnibusX (collectively, the "Services").
Your access to and use of the Services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Services.
By accessing or browsing the Website, creating an account, or by downloading, installing, or using the OmnibusX Application, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with all of these Terms, then you are expressly prohibited from using the Services and you must discontinue use immediately.
If you are using the Services in your capacity as an employee, consultant, or agent of a company, institution, or other legal entity, then any references to "You" in this agreement shall refer to such entity and not to you in your personal capacity. You represent and warrant that you are authorized to legally bind the company or organization on whose behalf you are accessing the Services to these Terms. If you are not so authorized, then neither you nor your company or organization may use the Services in any manner whatsoever.
These Terms incorporate by reference the OmnibusX Privacy Policy, which is available on our Website. The Privacy Policy provides important information about how we collect, use, and disclose information about our users.
For the purposes of these Terms, the following capitalized terms shall have the meanings set forth below:
Agreement or Terms: Refers to this Terms of Service document, including all sections, and any documents incorporated by reference, such as the Privacy Policy and applicable Purchase Agreements.
Application: The cross-platform desktop software program named "OmnibusX Application" provided by OmnibusX, including all of its features, functionalities, built-in workflows, updates, and accompanying Documentation, for the processing and analysis of multi-omics data.
Confidential Information: All non-public information disclosed by one party to the other, whether business, financial, or technical, that is designated as confidential or that a reasonable person would understand to be confidential given the nature of the information and circumstances of disclosure. This includes, for OmnibusX, the non-public features and source code of the Application.
Documentation: The official user manuals, technical specifications, installation guides, and other explanatory materials provided by OmnibusX related to the Application, whether in print or electronic form.
Enterprise License: A license granted to a legal entity (the "e;Customer"e;) for use of the Application by a specified number of its authorized employees or agents, as detailed in a Purchase Agreement. This license tier may include additional features such as on-premise deployment and team collaboration.
Essentials License or Professional License: A license granted to a single, named individual for their standalone use of the Application, subject to the restrictions outlined herein.
Intellectual Property Rights: All intellectual property rights existing anywhere in the world, including patents, copyrights, moral rights, trademarks, trade secrets, and any other intellectual or proprietary rights.
On-Premise Deployment: The installation, configuration, and operation of the Application on computer servers or private cloud infrastructure owned, leased, or controlled by an Enterprise License Customer, rather than on OmnibusX's infrastructure.
Purchase Agreement or Order Form: A separate document, such as a quote, invoice, or formal agreement, executed between OmnibusX and a Customer that specifies the license type, term, number of authorized users, fees, and any other specific terms of a purchase.
Services: The combined offering of the Website and the Application, including all associated content, software, and support.
Third-Party Services: Any services, software, or content provided by entities other than OmnibusX, including but not limited to Auth0 for user authentication and Google Analytics for website analytics.
User Data: All data, information, files, metadata, annotations, and other materials that a User uploads, inputs, processes, analyzes, or generates using the Application. For the avoidance of doubt, User Data is processed locally and is distinct from the anonymous usage data collected on the Website.
Website: The internet domain https://omnibusx.com and all of its associated subdomains, pages, content, and features.
The terms in this Section A govern the use of the OmnibusX Website. They apply to all visitors, regardless of whether they download or use the Application.
OmnibusX grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website solely for your personal, non-commercial use to obtain information about OmnibusX and to evaluate our products and services. This license is granted conditioned on your compliance with these Terms.
To access certain features of our Services, such as downloading the Application, you may be required to register for an account.
Account Creation: You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
Third-Party Authentication (Auth0): User account creation and authentication for our Services are managed through Auth0, a third-party identity management platform. By creating an account, you understand and agree that you are also subject to Auth0's terms of service and privacy policy. OmnibusX is not responsible or liable for the practices, security, or availability of Auth0's services. This reliance on a specialized third-party service for authentication is a strategic choice to enhance security, but it also necessitates a clear legal delineation of responsibility. Should an issue arise from the authentication service itself, such as a service outage or a security vulnerability within Auth0's platform, this clause clarifies that the responsibility lies with the third-party provider, not OmnibusX.
Account Security: You are solely responsible for safeguarding your account password and for any and all activities or actions that occur under your account, whether or not you have authorized such activities. You agree to notify OmnibusX immediately of any unauthorized use of your account.
The Website and its entire contents, features, and functionality—including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof, as well as trademarks such as "OmnibusX"—are owned by OmnibusX, its licensors, or other providers of such material and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You are prohibited from copying, modifying, creating derivative works of, publicly displaying, publicly performing, republishing, downloading, storing, or transmitting any of the material on our Website without our prior written consent.
To improve our Website and understand user engagement, we utilize third-party services.
Google Analytics Disclosure: We use Google Analytics to collect and analyze anonymous data about how visitors use our Website. This service uses cookies and similar technologies to collect information such as how often users visit the Website, what pages they visit, and what other sites they used prior to coming to our Website.
You agree not to use the Website in any way that:
- Violates any applicable national or international law or regulation.
- Attempts to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
- Involves introducing any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
- Uses any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website (i.e., scraping or data mining).
- Impersonates or attempts to impersonate OmnibusX, an OmnibusX employee, another user, or any other person or entity.
- Otherwise attempts to interfere with the proper working of the Website.
The Website and its content are provided on an "e;AS IS"e; and "e;AS AVAILABLE"e; basis, without any warranties of any kind, either express or implied. OmnibusX does not make any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the Website. The Website may contain links to third-party websites or services that are not owned or controlled by OmnibusX. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
The terms in this Section B constitute an End-User License Agreement ("EULA") and govern your download, installation, and use of the OmnibusX Application. These terms apply specifically to licensed users of the Application and supplement the terms in Section A.
Subject to your compliance with these Terms and payment of any applicable fees, OmnibusX grants you a limited, revocable, non-exclusive, non-transferable license to download, install, and use the Application. The Application is licensed, not sold, to you. The scope of your license depends on whether you have an Essentials License or a Professional License or an Enterprise License, as further detailed on the OmnibusX Pricing page and in your Purchase Agreement.
For an Essentials License or a Professional License, OmnibusX grants you, as a single named individual, a license to install and use the Application on a reasonable number of computers that you own or control (e.g., a primary desktop and a personal laptop), provided the Application is only used by you. This license is strictly for your personal, non-commercial, internal research purposes.
For an Enterprise License, OmnibusX grants the Customer entity a license for the specific number of authorized users ("seats") defined in the applicable Purchase Agreement. This license permits your authorized users to install and use the Application for the Customer's internal research purposes. This license includes access to enterprise-only features, such as team collaboration and the right to an On-Premise Deployment. The terms of any specific Purchase Agreement or Order Form shall supplement and may, where specified, supersede these general terms. This structure establishes a baseline legal framework while allowing for commercial flexibility in high-value contracts, where specifics like user counts or support levels are negotiated separately.
You agree that you will not, and will not permit any third party to, do any of the following:
- License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the Application or make it available to any third party.
- Use the Application or any results generated therefrom to provide data analysis services to any third party on a fee-for-service, commercial, or other basis, unless expressly authorized under a separate written agreement with OmnibusX.
- Reverse engineer, decompile, disassemble, or otherwise attempt to discover or derive the source code, ideas, or algorithms of the Application, except to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.
- Modify, translate, adapt, or create derivative works based on the Application or the Documentation.
- Remove, alter, or obscure any proprietary notices (including copyright and trademark notices) of OmnibusX or its licensors on the Application or Documentation.
- Use the Application to design, develop, or build a service or product that is competitive with the Application or which uses ideas, features, or functions similar to it.
- Circumvent or attempt to circumvent any license key, activation, or other security mechanisms designed to manage and enforce the scope of the license.
Licensed, Not Sold: You acknowledge that the Application is licensed, not sold. These Terms do not grant you any title or ownership in the Application, but only a limited right of use in accordance with these Terms.
Ownership Retention: OmnibusX and its licensors retain all right, title, and interest, including all Intellectual Property Rights, in and to the Application, the Documentation, and any copies, modifications, or derivative works thereof.
Feedback: If you provide any feedback, comments, suggestions, or ideas regarding the Services ("Feedback"), you hereby grant OmnibusX a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use, modify, and incorporate such Feedback for any purpose, including to improve the Services, without any obligation of attribution or compensation to you. This ensures that user-suggested improvements do not create future intellectual property disputes.
Ownership of User Data and Analysis Results: You retain sole and exclusive ownership of all User Data you process through the Application. Furthermore, you are the sole owner of any and all analysis results, discoveries, data, and any commercial products (such as treatments, diagnostics, or drugs) that you develop based on the output generated by the Application. OmnibusX claims no right, title, or interest in your User Data or any results, discoveries, or inventions derived therefrom. You are free to publish, commercialize, or otherwise use your findings as you see fit, subject only to the restrictions outlined in Section 8 of these Terms.
The architecture of the OmnibusX Application is designed with user data privacy and security as a foundational principle. This design directly informs our legal commitments and limitations of liability.
Local Data Processing: The OmnibusX Application is a desktop software tool engineered to process and analyze data exclusively on the User's local computer or, for Enterprise Licenses with On-Premise Deployment, on the Customer's own designated server infrastructure. The Application DOES NOT transmit your User Data—including but not limited to genomic sequences, single-cell data, experimental metadata, annotations, or analysis results—to OmnibusX or any third-party servers. This local-first architecture is a core feature, ensuring that you retain full custody and control over your sensitive research data, which is a significant departure from many cloud-based bioinformatics platforms. By architecting the product this way, OmnibusX fundamentally limits its exposure to risks associated with handling sensitive user research data, thereby strengthening its liability protections.
Limited External Communication: The Application makes only a minimal and defined set of external network connections to OmnibusX servers. These connections are strictly limited to the following essential functions:
- Authentication and License Verification: To validate your identity and confirm that you have a valid, active license to use the Application.
- Software Update Checks: To periodically check for and notify you of available updates, patches, or new versions of the Application.
- Reference File Downloads: To download available reference files (e.g., genome reference sequences, gene annotation files) that are required for certain analysis workflows. These downloads are initiated by you within the Application.
The following terms apply specifically to Customers with an Enterprise License, particularly those utilizing an On-Premise Deployment.
On-Premise Deployment Responsibility: The Enterprise Customer is solely and exclusively responsible for procuring, installing, configuring, maintaining, and securing all necessary hardware, operating systems, network infrastructure, and physical security for the On-Premise Deployment of the Application. OmnibusX has no obligations with respect to the Customer's infrastructure.
Security and Access Control: The parties agree to a shared responsibility model for security. OmnibusX is responsible for the security of the Application code itself (i.e., developing the software according to secure coding practices ). The Enterprise Customer is responsible for all other aspects of security within its environment, including but not limited to: managing user accounts and access credentials, implementing and maintaining network firewalls, securing the physical server environment, and performing regular data backups and disaster recovery planning.
Support and Maintenance: Standard support is provided as described in the Documentation. Any enhanced support services, including specific service level commitments regarding uptime, response times, or dedicated support personnel, will be governed by a separate Service Level Agreement (SLA) or as specified in the Enterprise License Purchase Agreement.
All licenses granted under these Terms are subject to the timely payment of any and all applicable fees as specified in the relevant invoice or Purchase Agreement provided by OmnibusX. Unless otherwise stated in a Purchase Agreement, all fees are non-cancelable and non-refundable. Failure to pay applicable fees constitutes a material breach of these Terms and may result in the immediate termination of your license.
FOR RESEARCH USE ONLY. NOT FOR USE IN DIAGNOSTIC OR THERAPEUTIC PROCEDURES.
THE OMNIBUSX APPLICATION AND ANY OUTPUTS OR RESULTS GENERATED BY IT ARE INTENDED SOLELY FOR INFORMATIONAL AND RESEARCH PURPOSES. THE APPLICATION HAS NOT BEEN REVIEWED, APPROVED, CLEARED, OR LICENSED BY THE UNITED STATES FOOD AND DRUG ADMINISTRATION (FDA) OR ANY OTHER NATIONAL OR INTERNATIONAL REGULATORY AGENCY FOR ANY CLINICAL, DIAGNOSTIC, THERAPEUTIC, OR OTHER USE IN THE PROVISION OF PATIENT CARE.
YOU, THE USER, ACKNOWLEDGE AND AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR ANY USE OF THE APPLICATION OR ITS OUTPUTS FOR ANY PURPOSE OTHER THAN BONA FIDE SCIENTIFIC RESEARCH. YOU ARE RESPONSIBLE FOR COMPLIANCE WITH ALL APPLICABLE LAWS AND REGULATIONS GOVERNING YOUR WORK, INCLUDING ANY REQUIREMENTS FOR VALIDATION AND REGULATORY APPROVAL IF YOU CHOOSE TO USE THE APPLICATION FOR PURPOSES FOR WHICH IT IS NOT INTENDED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APPLICATION IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND DEFECTS AND WITHOUT WARRANTY OF ANY KIND. OMNIBUSX, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE APPLICATION, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE.
WITHOUT LIMITATION TO THE FOREGOING, OMNIBUSX PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE APPLICATION WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE, OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS, OR BE ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH A CASE, THE EXCLUSIONS AND LIMITATIONS SET FORTH IN THIS SECTION SHALL BE APPLIED TO THE GREATEST EXTENT ENFORCEABLE UNDER APPLICABLE LAW.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL OMNIBUSX OR ITS AFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE LICENSORS OR SERVICE PROVIDERS, BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APPLICATION, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF OMNIBUSX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OMNIBUSX'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY) EXCEED THE AMOUNT OF FEES ACTUALLY PAID BY YOU TO OMNIBUSX FOR THE LICENSE TO THE APPLICATION IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
These Terms shall remain in effect until terminated.
Termination by You: You may terminate this Agreement by ceasing all use of the Application and deleting all copies of the Application from your computer(s) and any storage media.
Termination by OmnibusX: OmnibusX may, in its sole discretion, terminate or suspend your license and access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Effect of Termination: Upon termination of this Agreement, you shall cease all use of the Application and delete all copies thereof. The provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, intellectual property clauses, indemnity, and limitations of liability.
You agree to indemnify, defend, and hold harmless OmnibusX and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your (a) use of the Services; (b) violation of these Terms; or (c) violation of any law or the rights of a third party.
Governing Law: These Terms and your use of the Services shall be governed by and construed in accordance with the laws of the Socialist Republic of Vietnam, without giving effect to any principles of conflicts of law. This choice provides a clear and predictable legal framework for OmnibusX, though it is understood that this clause may be a point of negotiation in high-value enterprise contracts with international entities.
Dispute Resolution: Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be settled by arbitration at the Vietnam International Arbitration Centre (VIAC) in accordance with its Rules of Arbitration. The arbitration shall take place in Ho Chi Minh City, Vietnam, and the language of the arbitration shall be be English.
OmnibusX reserves the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect, which may be provided by posting the new terms on the Website or by sending an email to the address associated with your account. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms.
If you have any questions about these Terms, please contact us at: support@omnibusx.com
Severability: If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
Waiver: Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter, nor shall the waiver of a breach constitute a waiver of any subsequent breach.
Entire Agreement: These Terms, together with the OmnibusX Privacy Policy and any applicable Purchase Agreement, constitute the entire and exclusive understanding and agreement between OmnibusX and you regarding the Services, and these Terms supersede and replace any and all prior oral or written understandings or agreements between OmnibusX and you regarding the Services.